Frequently asked questions.

No. FlowSense is a proof layer. It assembles the records, events, and evidence your existing systems already produce into a delivery proof packet at the handoff. It does not route shipments, manage inventory, run accounting, or submit claims.

It means FlowSense sits beside your systems and assembles the evidence that a handoff happened, who handled it, when, in what condition, and against which orders, into one packet the moment the event closes. That packet becomes the shared starting point for AR, AP, procurement, operations, and customer service.

Yes. It is built for outbound, vendor side delivery proof, protecting AR, finance, operations, and customer service against deductions, shorts, fees, autocredits, and disputes.

Whatever the stop produced and the downstream process needs. Typically stop photos, signatures, carrier confirmations, dock timestamps, system logs, BOL copies, and EDI records, assembled into one record and adapted to the evidence your environment generates.

No. The point is not that exceptions are wrong. It is that deciding whether one is valid should not require a manual reconstruction project weeks after the fact.

No. FlowSense is a software platform. The value is structural: it assembles the proof record so your team works from a packet instead of rebuilding the event by hand.

No. FlowSense connects to the systems you already run. There is no rip and replace, and nothing new for the floor to operate.

Conversations usually start in AR or finance, and operations and customer service join quickly, because the proof spans all of them.

That is common, and it is not disqualifying. Fragmented, inconsistent, or incomplete proof is exactly what FlowSense is built to work with. A short discovery maps where your proof breaks before anything is deployed.

A discovery conversation. We map the people, systems, files, and touchpoints in your handoff to find where proof breaks and where the reconstruction burden lands today.