Outbound Deliveries

You delivered it.
Now prove it.

FlowSense creates structured delivery proof records at the drop and connects them to the shorts, fees, deductions, exceptions, autocredits, and reconciliation decisions that follow. When a question opens downstream, the record is already there.

See how your process breaks down
01
Stop closes
Evidence is captured at the delivery.
Signature
Photo
Timestamp
02
Proof packet assembled
The delivery record is assembled and sealed before anyone asks.
Carrier confirmed
Proof linked
Handoff record linked
Packet assembled
03
Question opens
The team starts from the packet instead of rebuilding the delivery.
AR opens packet
Complete record available
No reconstruction

A deduction is not the start of the problem.
It is the moment the missing proof becomes expensive.

FlowSense creates the delivery record before a deduction, credit, write-off, or dispute arrives downstream, so the team retrieves it instead of reconstructing it.

And in Food, Beverage & Grocery, up to $250 is written off without a look

Median automatic write-off threshold by group, 2023

$250the top of the F&B write-off threshold, the highest of any industry in the survey and roughly 5× the lowest
$0 $100 $200 Food, Beverage & Grocery $100–250 All respondents $50–100 Most other industries $25–50
2×and rising: the all-respondent threshold doubled from $25–50 in 2021 to $50–100 in 2023. F&B is only broken out for 2023, shown as today's high-water mark, not a trend line.

Source: CRF 2023 Deduction Metrics Survey. Self-reported. Full quotes and links on the FlowSense Sources page.

The threshold

Below the line, nobody looks.

Most companies auto-write-off deductions under a dollar threshold. In food, beverage, and grocery that line runs up to $250, the highest of any industry. Below it, deductions settle without anyone checking whether they were valid or not.

A packet assembled at the stop is what makes checking worth it again.

See the sources

The drop is where the record starts.

Direct counted delivery

Some deliveries are counted with the receiver at the point of delivery. The record can be complete before the truck moves on.

Count confirmed Condition OK Receiver acknowledgment Photos captured Packet complete
Palletized or wrapped delivery

For larger deliveries, full product count happens after receipt. The proof record captures what is visible at the drop and links variances back to the original handoff when they surface.

Receipt captured Visible condition captured Pallet and wrap condition documented Count pending Counting in progress Variance discovered later Exception linked to original handoff
Region: North-Central Fleet: 12 active
⚠ AB&C Wholesalers · Plymouth DC · ABC-PROD-005 · Product issue / shortage / damage / code date
148Total Stops Today
119Verified Delivery
14Verified Exception
15Pending Resolution

All Routes

All active drivers
AllVDVEPending
01Meridian Wholesale · Dock B✓ Verified Delivery08:14 AM
1440 Commerce Pkwy
GPS LockTimestampPhoto ×2SignatureBarcode Scan
02Apex Distribution Center✓ Verified Delivery08:47 AM
88 Industrial Blvd, Unit 4
GPS LockTimestampPhoto ×3Signature (waived)Barcode Scan
03Central Medical Supply✓ Verified Delivery09:22 AM
220 Northgate Ave · Receiving
GPS LockTimestampPhoto ×1SignatureBarcode Scan ×4
04Sunridge Grocery Group✓ Verified Delivery10:05 AM
500 Market Row
GPS LockTimestampPhoto ×2Signature
PROMO ACTIVE · Ritz BOGO · ends Fri · $3,200 trade spend protected

The FlowSense Stop Feed.

Every delivery on the board, verified or flagged, with the evidence sealed at the stop. Shown with demo data.

Evidence captured

GPS, timestamp, photos, signature, and barcode, attached at the handoff, not rebuilt weeks later.

Sealed

Once sealed, the packet is what a short, fee, or deduction gets resolved against.

Stop timeline

The full sequence of the stop, every step timestamped.

The difference one packet makes

Before and after a delivery proof packet exists.

Without FlowSense
01
Search for records
Chase signatures, photos, timestamps, and carrier data across systems, emails, and portals that were never connected to each other.
02
Chase context from other teams
AR pulls in ops. Ops pulls in the warehouse. The warehouse finds the driver. Each handoff loses time and accuracy.
03
Build a story from fragments
The response is constructed, not retrieved. Every disputed delivery requires a separate reconstruction effort that may not survive scrutiny.
With FlowSense
01
Open the packet
The delivery proof record exists at the stop. Signature, photo, carrier confirmation, timestamp, and system event already assembled and sealed.
02
Review the facts
AR, ops, and customer service look at the same record. One source. No coordination overhead. No conflicting versions from different teams.
03
Resolve faster
A complete record shortens the resolution cycle. Fewer follow-up requests, fewer escalations, fewer open items sitting in the dispute queue for weeks.
SYSTEM CONNECTIVITY

Works with the systems you already use.

FlowSense sits across the records your existing stack already creates. ERP transactions, WMS events, TMS milestones, carrier confirmations, and document repositories all feed one delivery proof record. Nothing is rebuilt.

The value is not replacing your stack. It is making the stack usable when a question opens.

Systems
ERP WMS TMS Driver App
Document Sources
Email & PDF EDI / 856 / 810 Photos & Scans BOL Copies
Portals & Connectivity
Carrier Portal Customer Portal Carrier Data

See it on your own deliveries.

Request a demo