WHO WE SERVE

The proof problem looks different in every environment.
The burden looks familiar every time.

FlowSense is built for distributors, wholesalers, suppliers, foodservice operators, 3PLs, DC operators, manufacturers, and supply chain teams managing the gap between physical movement and system truth.

Different teams, different records, different commercial pressure, same underlying problem: when something is questioned, the business has to reconstruct what happened across people, systems, and files that were never built to line up.

Every environment has a proof gap.
Most have the same starting point.

FlowSense fits environments where handoff accuracy matters financially. Each card shows where the pain typically starts, who absorbs it, and what changes with a verified packet already assembled.

CPG and Supplier Brands
Pain starts with Retailer deductions, OTIF penalties, compliance chargebacks
Owner Trade finance, AR, sales ops
What FlowSense gives them Verified delivery packets assembled before the dispute arrives
Grocery, DSD, Convenience
Pain starts with Back-door handoffs where proof decays within hours of the stop
Owner Route management, AR, district ops
What FlowSense gives them Stop-level evidence captured and sealed before the driver moves on
Foodservice and QSR
Pain starts with OS&D, temperature, condition, and substitution disputes at high-velocity accounts
Owner Customer service, route ops, AR
What FlowSense gives them Stop-level delivery records that hold up when OS&D, temperature, and substitution disputes arrive
Wholesale Distribution
Pain starts with Outbound customer shortages, chargebacks, deductions, and delivery exceptions leave teams rebuilding proof from driver notes, signed paperwork, photos, emails, and disconnected systems
Owner AR, operations, vendor compliance
What FlowSense gives them FlowSense turns outbound handoff evidence into delivery proof packets and exception packets before teams have to reconstruct what happened
Manufacturing
Pain starts with Finished-goods deliveries create customer penalties, short-pays, deductions, and exception questions when proof from shipping, drivers, customer service, and finance is scattered
Owner Operations, finance, customer ops
What FlowSense gives them FlowSense gives teams one outbound proof packet for the delivery stop so operations and finance can review the same record
Industrial Supply and Facilities
Pain starts with Small-dollar disputes absorbed repeatedly across a fragmented account base
Owner Route teams, AR, customer service
What FlowSense gives them Consistent stop-level proof even across inconsistent receiving environments
3PL and DC Operators
Pain starts with SLA accountability across multi-party handoffs spanning shippers, carriers, and consignees
Owner Operations, compliance, client services
What FlowSense gives them Proof captured at the dock and delivery records that support SLA performance reporting
Coming next

Where we are going next.

FlowSense started outbound-first in food, beverage, and grocery. The same proof gap runs through other verticals where the dispute rules are different, and often more complex. We do not serve these yet. These are the verticals we are evaluating next.

Electronics and apparel are where we are looking first. If the same proof gap is costing another vertical, tell us anyway. The door is open, and early conversations help shape what comes next.

Electronics
Why this verticalThe closest structural match to what FlowSense already does. Proof of delivery and proof of compliant receipt are separate, independently failable events, so a shipment can be correct at the dock and still fail on the record.
How disputes differSerial and IMEI-level ASN matching, contractual price protection, and concentrated retailer penalty programs where some reason codes are marked not disputable.
What changes by verticalHow the delivery proof packet reconciles serial-level identity, not just count and condition.
Apparel
Why this verticalHigh deduction exposure paired with the least standardized receiving of any major channel. Many routing guides shift shortage liability to the vendor when no independent piece count exists at pickup.
How disputes differSKU and variant explosion, floor-ready ticketing and inspection rules, and per-occurrence chargebacks that vary widely by retailer.
What changes by verticalHow a simple, disputed count and condition record travels with the shipment through very different retailer rules.

Be a first mover in your vertical.

We are speaking with operators who live these disputes and want to shape the proof model. Tell us about your environment and we will reach out.

Where does FlowSense fit your operation?

Outbound delivery proof

Outbound Deliveries

The right starting point for CPG suppliers, DSD operators, grocery distributors, and any vendor-side team where deductions, shorts, and chargebacks force teams to rebuild the story after the fact.

Explore Outbound Deliveries
Not sure where to start?

Start with a conversation

FlowSense maps your delivery handoff workflow — where proof breaks, where the reconstruction burden lands, and what changes when a proof packet is already assembled at the stop.

Request a Demo

See where FlowSense fits in your environment

FlowSense helps vendor-side delivery teams stop rebuilding the same event from fragments every time a question opens.