Can you hekp solve this issue?
Proof at the handoff.

The dispute may open. Reconstructing it should not be the work.

FlowSense helps vendors turn fragmented handoff evidence into delivery proof packets before shorts, deductions, fees, exceptions, or disputes force teams to rebuild the story from scattered emails, PDFs, photos, logs, paper receipts, driver texts, and disconnected systems.

Overview
Outbound
Capture
Handoff events
Stop 014
Delivery Captured
Receipt 022
Receipt Captured
Receipt 031
Exception Captured
PKT-0147
Delivery Proof Packet
Sealed
Carrier confirmation
Photo
Timestamp
Signature
Scan
Transaction record
Ready for action

Enforcement automated. Proof stayed manual.

Retailer deductions, compliance programs, dispute portals, evidence requirements, and response windows have become faster and more system-driven. But the proof vendors need to respond still lives across emails, PDFs, photos, carrier portals, dock notes, spreadsheets, and disconnected systems.

FlowSense closes that gap by creating the record at the handoff, before teams are forced to reconstruct it later.

System asymmetry is the problem. Structured proof at the handoff is the answer.

Scattered proof
Emails
PDFs and scans
Photos
ERP records
Carrier portal
Dock logs
Question opens
Dispute
Deduction
Discrepancy
No complete record
Reconstruction begins
AR asks ops
Ops asks warehouse
Customer service asks for proof
Finance waits
Response assembled late

The drop is where the record starts.

Direct counted delivery

Some deliveries are counted with the receiver at the point of delivery. The record can be complete before the truck moves on.

Count confirmed Condition OK Receiver acknowledgment Photos captured Packet complete
Palletized or wrapped delivery

For larger deliveries, full product count happens after receipt. The proof record captures what is visible at the drop and links variances back to the original handoff when they surface.

Receipt captured Visible condition captured Pallet and wrap condition documented Count pending Counting in progress Variance discovered later Exception linked to original handoff

Stop reconstructing proof after the dispute starts.

By the time a deduction, fee, short, or exception reaches finance, the delivery already happened, the driver moved on, the dock moved on, and the evidence trail may already be scattered across emails, photos, portal notes, and disconnected systems.

FlowSense moves the record upstream to the handoff, where the facts still exist. Instead of asking teams to reconstruct a delivery from memory and fragments weeks later, the proof is assembled at the drop and available before the first dispute notification arrives.

Retrieve instead of reconstruct. Know whether to dispute, accept, escalate, or write off. See which accounts, routes, and reason codes create repeat exposure before the pattern becomes a P&L problem.

Before
Deduction arrives. AR asks ops. Ops asks warehouse. Driver has moved on. Dock note is incomplete. Photo was never taken. Response window closes. Loss written off.
After
Deduction arrives. Team opens the proof packet assembled at the handoff. Record exists. Decision is clear: dispute, accept, escalate, or write off. No reconstruction required.
Over time
Pattern visibility builds across stops, accounts, routes, and reason codes. Teams stop absorbing unclear deductions as automatic P&L leakage and start managing them as a category.
See the delivery proof packet

Start where proof breaks first.

SYSTEM CONNECTIVITY

Works with the systems you already use.

FlowSense sits across the records your existing stack already creates. ERP transactions, WMS events, TMS milestones, carrier confirmations, and document repositories all feed one verified record. Nothing is rebuilt.

The value is not replacing your stack. It is making the stack usable when a question opens.

Systems
ERP WMS TMS Driver App
Document Sources
Email & PDF EDI / 856 / 810 Photos & Scans BOL Copies
Portals & Connectivity
Carrier Portal Customer Portal Carrier Data

Rebuild less proof after delivery.

Start with the delivery proof packet, walk through a real exception, or pressure-test the workflow with your team.