DELIVERY PROOF PACKETS

Create the proof packet before the claim arrives.

FlowSense captures the evidence at the delivery handoff and completes it from your systems, one office-ready packet your team can open when shorts, fees, deductions, or disputes show up later.

✓Stop reconstructing proof weeks or months after the delivery.
✓One packet, with the stop evidence and your system records already linked.
✓Reduce auto-credits, write-offs, and dispute leakage before they hit your P&L.

REQUEST A DEMO SEE OUTBOUND DELIVERIES

Delivery Proof Packet BND-00441

Verified Delivery Sealed 08:14 AM
Meridian Wholesale · Dock B

Assembled from

Stop captureGPS, photo, signature, barcode

WMSPick and load confirmed

TMSShipment delivered

ERPInvoice INV-88213

DocumentsSigned BOL attached

Complete · Sealed · Ready to openLive demo

Enforcement automated. Proof stayed manual.

Retailer deductions, compliance programs, dispute portals, evidence requirements, and response windows have become faster and more system-driven. But the proof vendors need to respond still lives across emails, PDFs, photos, carrier portals, dock notes, spreadsheets, and disconnected systems.

FlowSense closes that gap by creating the record at the handoff, while the facts are still there.

The same gap shows up across CPG, DSD, foodservice, wholesale distribution, 3PL, LTL, manufacturing, electronics, apparel, pharma, and other supply chain environments. The workflows differ, but the missing handoff record is the same.

System asymmetry is the problem. Structured proof at the handoff is the answer.

Scattered proof

Emails

PDFs and scans

Photos

ERP records

Carrier portal

Dock logs

Question opens

Dispute

Deduction

Discrepancy

No complete record

Reconstruction begins

AR asks ops

Ops asks warehouse

Customer service asks for proof

Finance waits

Response assembled late

The money at stake keeps climbing

Two measures on one timeline, 2018–2023

~4×the median deduction load roughly quadrupled across five years

Source: Credit Research Foundation Deduction Metrics Survey, 2023 and 2018 waves. Self-reported, cross-industry, non-trade deductions only. Full quotes and links on the FlowSense Sources page.

WHY NOW

The gap is compounding, not closing.

Median non-trade deductions have roughly quadrupled since 2018, and the share of companies losing more than 5 percent of sales has nearly tripled. Every year the proof gap goes unaddressed, more revenue slips through it.

See the sources Estimate your exposure

How the packet gets built.

Three steps, one record. Capture at the stop, complete it from your systems, seal it before anyone asks.

01At the stop

Capture at the handoff

Geo location

34.44° N · 118.86° W

Signed BOL

BOL-44801 · Receiver

Pallet photos (2)

Pallet 1 of 2Pallet 2 of 2

The driver captures the evidence at the point of delivery, before the truck moves on.

02In the office

Complete and verify

WMSevent

TMSmilestone

ERPinvoice

DocumentsBOL

↑ No integration yet? Upload a CSV.

Your systems flow into the same record. Not integrated yet? Upload a CSV. Nothing gets rebuilt.

03Sealed

Ready before the question

Verified DeliveryToday · 08:14 AM ✓ Sealed

✓ Driver capture✓ Internal packet

One verified packet, waiting the moment a short, fee, or deduction shows up.

THE REAL PACKET

One sealed record. Not a scramble across five systems.

When a short, fee, or deduction shows up later, the office opens one packet. Driver capture and your system records, side by side, verified and sealed. No inbox archaeology, no rebuilding the story from fragments.

Driver captureInternal packetVerified & sealed

Meridian Wholesale

Dock B · RT-2284 · Invoice INV-84520 · Today 08:14 AM

Verified DeliveryToday · 08:14 AM ✓ Sealed

Driver capture

Geo location

34.44° N · 118.86° W

Signed BOL

BOL-44801 · Receiver

Pallet photos

2 captured

Internal packet

ERP / invoice

INV-84520 · $1,720

WMS

Pick complete · PO-44801

Variance

Resolves vs sealed packet

What changes when the packet is already assembled.

Less scramble

Teams open one packet instead of rebuilding the delivery from fragments every time a question opens.

Better leverage

Enter every dispute with the complete record already in hand. Faster to challenge when it is worth it, faster to accept when it is not.

Operational visibility

See where proof breaks down across stops before it becomes a recovery problem. Patterns surface before the deduction cycle does.

Less silent leakage

Unclear deductions stop getting absorbed as automatic write-offs. Teams see the pattern across accounts and routes and manage it as a category instead of a cost of doing business.

See it on a real delivery.

Start with the delivery proof packet, walk through a real exception, or pressure-test the workflow with your team.

SEE THE DELIVERY PROOF PACKET WALK THROUGH A REAL EXCEPTION